Terms of service

  1. Introduction. These Terms and Conditions govern your use of our website and the purchase of products from Dopamine Dog. By using our website and placing an order, you agree to be bound by these Terms and Conditions.

  2. Product Information. All products listed on the website are subject to availability. We endeavour to provide accurate product descriptions and images, but slight variations may occur.

  3. Pricing and Payment. Prices are listed in AUD and include taxes where applicable. We reserve the right to change prices without notice. Payment can be made via various payment methods offered at checkout. Your order will be processed upon successful payment.

  4. Order Processing. After placing an order, you will receive an email confirmation. We aim to process and dispatch orders within 2 business days, subject to stock availability.

  5. Shipping and Delivery. Shipping costs and delivery times vary depending on the destination and selected shipping method. We are not responsible for delays caused by customs clearance or other external factors.

  6. Returns and Exchanges We offer a 30-day return policy. Items must be returned in their original condition with tags attached. Refunds will be processed to the original payment method. We also offer exchanges subject to stock availability.

  7. User Conduct. Users are prohibited from using our website for any unlawful activity, infringing on intellectual property rights, or engaging in harmful conduct.

  8. Limitation of Liability. Dopamine Dog shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

  9. Changes to Terms and Conditions. We reserve the right to modify these Terms and Conditions at any time. The updated version will be effective as soon as it is published on our website.

  10. Contact Information. For any queries or concerns, please contact us at hello@dopaminedog.com.au